Privacy Policy
Effective Date: 09/06/2026
Last Updated: 09/06/2026
Introduction
Paradigm Health & Social Care Limited ("Paradigm", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
Who We Are
Paradigm Health & Social Care Limited is a provider of home care, domiciliary care, personal care, companionship services, and related health and social care support services.
Company Name: Paradigm Health & Social Care Limited
Registered Address: 86 Tettenhall Road, Wolverhampton, WV1 4TF
Email: paradigmmanager@paradigmcare.org
Telephone: 01952 915080
Information We Collect
We may collect and process the following information:
Information You Provide
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Name
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Address
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Email address
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Telephone number
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Date of birth (where applicable)
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Health-related information necessary for care provision
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Employment and recruitment information
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Information submitted through contact forms
Information Collected Automatically
When you visit our website, we may collect:
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IP address
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Browser type and version
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Device information
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Website usage data
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Cookies and tracking technologies
How We Use Your Information
We use personal information to:
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Respond to enquiries
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Assess care requirements
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Deliver home care and support services
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Manage client relationships
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Process job applications
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Improve website functionality
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Comply with legal and regulatory obligations
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Protect the safety and wellbeing of service users and staff
Special Category Data
As a health and social care provider, we may process sensitive personal information, including health-related data, where necessary to:
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Provide care services
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Safeguard vulnerable individuals
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Meet legal obligations
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Protect vital interests
Such information is handled with enhanced security measures and confidentiality.
Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
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Consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests
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Provision of health and social care services
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Safeguarding obligations
Information Sharing
We may share information with:
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Healthcare professionals
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Local authorities
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NHS organisations
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Regulatory bodies
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Professional advisers
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IT and website service providers
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Law enforcement agencies where legally required
We do not sell personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
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Deliver services
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Meet legal and regulatory requirements
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Resolve disputes
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Maintain safeguarding records where required
Retention periods are determined in accordance with applicable laws and regulatory guidance.
Your Rights
Under UK GDPR, you may have the right to:
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Access your personal information
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Request correction of inaccurate data
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Request deletion of data in certain circumstances
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
Requests should be sent to the contact details provided above.
Cookies
Our website may use cookies to improve user experience and analyse website performance.
You can control cookie preferences through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Complaints
If you have concerns regarding how we process your personal information, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Website Legal Disclaimer
General Information
The information provided on this website by Paradigm Health & Social Care Limited is for general informational purposes only. While we make reasonable efforts to ensure information is accurate and up to date, we make no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information contained on this website.
No Professional Medical Advice
The content on this website does not constitute medical, healthcare, nursing, legal, or professional advice and should not be relied upon as a substitute for professional consultation, diagnosis, treatment, or advice.
Individuals should seek appropriate professional advice regarding their specific circumstances.
Service Availability
Descriptions of services on this website do not constitute a contractual offer. Services are subject to assessment, availability, eligibility requirements, staffing availability, and applicable regulations.
Limitation of Liability
To the fullest extent permitted by law, Paradigm Health & Social Care Limited shall not be liable for any loss, damage, injury, cost, or expense arising directly or indirectly from the use of, or reliance upon, information contained on this website.
Nothing in this disclaimer excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded under applicable law.
External Links
This website may include links to third-party websites. Such links are provided for convenience only. Paradigm Health & Social Care Limited does not endorse and accepts no responsibility for the content, security, or privacy practices of external websites.
Intellectual Property
Unless otherwise stated, all website content, including text, logos, graphics, images, and design elements, is the property of Paradigm Health & Social Care Limited and is protected by applicable intellectual property laws.
No content may be reproduced, distributed, or used without prior written permission.
Regulatory Compliance
Unless otherwise stated, all website content, including text, logos, graphics, images, and design elements, is the property of Paradigm Health & Social Care Limited and is protected by applicable intellectual property laws.
No content may be reproduced, distributed, or used without prior written permission.
Governing Law
This website, its content, and these terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.